Contact and practical information
How to get to Ofpra ?
If you are called for an interview, you will find the address where it will take place on the letter of convocation sent to you. The majority of interviews are held at the Ofpra headquarters :
Ofpra
201 rue Carnot
94 120 Fontenay-sous-Bois
France
Fontenay-sous-Bois is connected to the national motorway network via the A86, which takes you to the Parisian dual carriageway ring road, the A1 motorway up to the North of France and the A4 motorway towards the East of France and part of the Département.
You can also reach Ofpra by public transport from Paris by taking the RER A or the RER E, to Val-de-Fontenay station.
Attention ! Ofpra regularly travels to mainland France and overseas as part of missions beyond the walls. The address at which you are expected for your interview is indicated on your invitation; if you are summoned as part of an Ofpra mission, your interview will take place in your region.
How to contact Ofpra ?
- By post
You can contact Ofpra by post, by sending your letters to :
Ofpra
201 rue Carnot
94 120 Fontenay-sous-Bois
France
Attention ! Please indicate your Ofpra application number on each of your correspondences.
This number can be found on your introductory letter or your summons to the interview.
- By phone
You can contact Ofpra services at 01 58 68 10 10, Monday to Friday, from 9:00 a.m. to 12:30 p.m and from 1:30 p.m to 5 p.m..
Depending on your request, you will put in contact with a voice server and/or the competent service.
Outside of these hours, the voice server remains available to communicate information to you relating to your situation as an
asylum seeker
or a protected person.
To facilitate these exchanges, remember to bring your foreign number (AGDREF) or the Ofpra file number